Executive Leadership Team
Meet the strategic leaders driving ServEX's vision for managed services excellence and operational transformation.
Dilruwan Madubashitha
Director - Advisory
With over 18 years of experience driving operational excellence across global financial and technology sectors, Dilruwan specializes in building resilient, scalable IT service ecosystems and bridging the gap between complex technical infrastructure and business strategy.
Prior to founding ServEX, Dilruwan served as Director of Technical Support at Mad Mobile Inc. and spent seven years as Senior Manager of IT Service Management at LSEG. As a PMP® certified professional and ITIL® V3 Expert, he designs frameworks that solve current bottlenecks while enabling long-term growth.
Core Expertise
ITSM Strategy & Governance
Service management process design and implementation.
Operational Excellence
Optimizing support structures for global environments.
Strategic Project Leadership
Digital transformations with risk mitigation focus.
Cloud Architecture
Modern cloud frameworks integration into service delivery.
"At ServEX, we help organizations navigate modern IT complexities, ensuring technology remains an enabler for business success."
.PNG)
Priyanke Gooneratne
Director Sales & Operations
Strategic operations and business development leader with 13+ years experience in capital markets, managed services, and corporate governance. Specializes in building institutional relationships and delivering complex digital transformations.
Professional Highlights
Strategic Leadership at LSEG
Led technology managed services and South Asia government relations.
Landmark Achievement
Facilitated $4.4B Sri Lankan Sovereign Bonds listing (2019)—largest of its kind that year.
Operational Excellence
Expert in establishing and scaling offshore shared service centers.
Core Competencies
Combines commercial acumen with operational discipline, consistently delivering high-value programs built on integrity and professional excellence across public and private sectors.
Capital Markets
Global markets and sovereign financing expertise.
Government Relations
Public sector engagement and institutional relationships.
Shared Services Scaling
Establish and optimize offshore service centers.
Digital Transformation
Complex technology transformations for enterprises.
Adriaan Boonvanostade
Director Business Process Consulting
Accomplished senior global business executive with a demonstrated history of success in the industrial and financial services sectors. Expert in leading major business transformations, enhancing operational efficiency and quality, meeting customer and regulatory needs, and driving revenue growth. Has strong background in overseeing P&L responsibilities and large-scale operations at General Electric (GE) and the London Stock Exchange Group. Lived and worked in six countries, with extensive international travel experience.
Core Expertise
Business Knowledge
Experienced across the full business landscape, including HR, operations, actuarial, consulting, managed services, IT, finance, risk, marketing, and sales.
Business Transformations
Led large global teams and directed insourcing and outsourcing programs and supported mergers, integrations and a divestiture successfully.
Operational Excellence
Earned multiple Lean Six Sigma certifications, and delivered both simple and complex process improvements through the adoption of new technologies with measurable impact.
Governance, Risk & Compliance (GRC)
GRC expertise in implementing and managing tools to document, report, and mitigate operational, compliance, third-party and cyber risks.
"Deep expertise bridging industrial and financial sectors to drive measurable business outcomes through strategic transformation."
